PAX Legal Clinic is committed to protecting your privacy in accordance with the Privacy and Personal Information Protection Act 1998 (NSW) and our professional obligations of confidentiality. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Introduction

PAX Legal Clinic respects your right to privacy and handles all personal information responsibly.

All information you provide is treated confidentially and managed in line with the privacy principles in the Act.

This policy outlines the types of information we collect, how we use it, and the limited circumstances in which it may be disclosed.

2. Information We Collect When You Visit Our Website

When you visit our website, our system may automatically collect information provided by your browser for statistical and system administration purposes, including:

Browser and operating system
Top‑level domain name
Referring website address
Server IP address
Date and time of your visit
Pages viewed and documents downloaded

This information does not identify you personally.

3. How We Use Website Information

We use this information only for:

Statistical analysis
Website performance monitoring
Systems administration

We do not attempt to identify users or track browsing behaviour.

The only exception is where a law‑enforcement agency may exercise a lawful warrant.

4. What We Will Not Do

PAX Legal Clinic will not:

Disclose information that identifies individual devices
Publish or share data that could identify groups of users
Sell, trade, or transfer personal information to third parties

We will not disclose your information without your consent unless required by law.

5. Information Collected Through Our Website Enquiry Form

If you contact us through our online enquiry form, the information you provide becomes part of our confidential legal practice.

We will not disclose your information without your permission except in limited circumstances, such as:

Complying with a court order
Preventing a serious and immediate risk of harm to you or someone else

All staff, volunteers, and students are bound by strict confidentiality obligations.

We may prepare de‑identified case studies for community education or law‑reform work.

Names and identifying details are always changed, and we seek permission wherever possible.

6. Confidentiality Statement

PAX Legal Clinic is a legal practice, and all communications with us are protected by strict duties of confidentiality.

Confidential information is any information you provide to us in the course of seeking legal help.
We will not disclose your information to any person, organisation, or agency without your consent, except where required by law or where there is an immediate risk of serious harm.
All staff, volunteers, and students are bound by legal and ethical confidentiality obligations.
We store client information securely and restrict access to authorised personnel only.
We do not discuss your matter with family members, partners, employers, government agencies, or service providers unless you expressly authorise us to do so.

Confidentiality applies whether you contact us in person, by phone, by email, or through our website.

7. Email Addresses and Communications

We will only record your email address if you provide it to us.

We use it solely for the purpose for which it was supplied, such as:

Responding to your enquiry
Sending information you requested
Providing newsletters or updates you opted into

You may unsubscribe or request no further contact at any time.

We will not disclose your email address without your consent.

8. Storage and Security of Personal Information

We take reasonable steps to protect your personal information from:

Unauthorised access
Misuse or interference
Loss or damage

This includes secure storage systems, restricted access, and confidentiality obligations for all personnel.

9. Accessing or Correcting Your Information

You may request access to the personal information we hold about you or ask us to correct inaccurate information.

Requests can be made through our Contact page.

10. Links to External Websites

Our website may contain links to external sites.

PAX Legal Clinic is not responsible for the privacy practices or content of those websites.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practice.

The most current version will always be available on our website.

12. Contact Us About Privacy

If you have questions or concerns about how your information is handled, please contact us through our Contact page.